Privacy Policy

Welcome to our Momo's Workshop. We truly appreciate your trust in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our site or services. By using our website, you agree to the practices described below. If you do not agree with any part of this notice, please discontinue use of our services.

1. Information We Collect

We may collect personal information from you in the following categories:

• Contact details: such as your name, email address, shipping address, and phone number.

• Device information: including IP address, browser type, and other identifiers.

• Order details: such as items purchased, returned, or viewed, and preferences.

• Payment details: billing address, card type, and transaction information.

• Location data: approximate location based on your device or IP address.

• User-generated content: including reviews, messages, photos, and survey responses.

2. How We Use Your Information

Your information is used to help us provide you with the best shopping experience. Specifically, we use it to:

• Process orders and payments

• Manage your account or membership

• Communicate with you regarding orders or support inquiries

• Provide personalized recommendations or promotions

• Administer loyalty programs, contests, or surveys

• Improve our products, services, and website through analytics

• Protect our website and customers against fraud or misuse

• Comply with legal and regulatory obligations

We do not sell your personal information to third parties. We will also never use your personal photos or content for advertising without your explicit permission.

3. Contact Forms

If you contact us via forms on our website, the information is stored securely and only used to assist with your request. It is not used for unsolicited marketing.

4. Cookies

Our site uses cookies to enhance your shopping experience and analyze traffic. Cookies help remember your preferences, track items in your cart, and personalize recommendations. You may choose to disable cookies in your browser, but this may limit site functionality.

5. SMS & Email Marketing

With your permission, we may send you order updates, promotional offers, and cart reminders via SMS or email. Your opt-in data is never shared with third parties except trusted service providers necessary to run our messaging systems.

6. Third-Party Links

Our website may contain links to other sites. Once you leave our website, we are not responsible for the privacy practices of other sites. Please review their policies before submitting any data.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. For registered users, personal data may be stored in your profile and can be edited or deleted by you at any time. Comments and support inquiries may be stored indefinitely for customer service purposes.

8. Your Data Rights

You have the right to request a copy of your data, ask us to update or delete it, or withdraw your consent at any time. To request access, correction, or deletion of your data, please contact us at the email below.

We will never disclose your information unless legally required or with your consent.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. The updated version will always be posted on our website with the date of the last revision. We encourage you to review it regularly.

10. Contact Us

If you have questions about our privacy practices or would like to exercise your data rights, you can reach us at:

📧 Email: support@momosworkshop.com